CHRISTMAS / NEW YEAR SERVICE 2018 / 2019 
 
 
Dear customer, 
 
 
Please find below details of the daily breakdown cover and charges applied to work carried out on that day for this year’s festive period. 
 
Day and Date 
Monday 24th December 
Tuesday 25th December 
Wednesday 26th December 
Thursday 27th December 
Friday 28th December 
Saturday 29th December 
Sunday 30st December 
Monday 31st December 
Tuesday 1st January 
Wednesday 2nd January 
Cover Type 
Normal Working 
Emergency Cover 
Emergency Cover 
Normal Working 
Normal Working 
Emergency Cover 
Emergency Cover 
Emergency Cover 
Emergency Cover 
Normal Working 
Charges 
Normal daily rate 
Normal daily rate x 2 
Normal daily rate x 2 
Normal daily rate 
Normal daily rate 
Normal daily rate x 2 
Normal daily rate x 2 
Normal daily rate x 2 
Normal daily rate x 2 
Normal daily rate 
 
 
The procedure for call outs over the holiday period will be as follows: 
 
Telephone only (no faxes) call 01895 637 900 to place your call out with either myself or the duty engineer as the office telephone will be automatically diverted. If you need to email then please send your email to me jim@tridentfridge.com and I will pass on your call out to the duty engineer. 
 
The service phone will be on from 8.30am to 8.30pm - Outside these hours you will be able to record your message for action on the following morning. 
 
WE HAVE ENGINEERS AVAILABLE EVERY DAY OVER THE FESTIVE PERIOD 
 
If you have any questions regarding holiday coverage please do not hesitate to contact me. 
 
I would like to say thank you for the support and business you have shared with Trident this year and most of all wish you a Merry Christmas and a Happy New Year. 
 
 
 
Jim King 
Service Director. 
 
E jim@tridentfridge.com 
M 07976 753939 
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